FAQ

Yes, Amber Queen registered in Lithuania as UAB “Amber Queen” (Registration number: 302567582)

We have several physical stores in Lithuania and Latvia.

Yes, you are welcome to visit our beautiful stores bellow is addresses where to find them:

Vilnius – Didzioji str. 7, LT-01128

Klaipeda – Turgaus str. 3, LT-91247

Riga – Kramu str. 4. LV-1050
Riga – Vaļņu iela 23

All jewelry that we sell is manufactured on our Amber Jewelry factory in Klaipeda.

Yes, we arrange interesting excursions to our amber factory, so people will see where our amber jewelry is born.

We have several payment options:

1. You can pay directly to our Lithuanian bank account, specifying your order number in payment purpose field.
2. You can pay with your Credit or Debit Card using PayPal payment gateway.
3. You can pay from your PayPal account balance.

Yes, we using SSL to encrypt connection and protect all transactions that you make on our website.

We definitely will add more payment options in the future, if you have any suggestions about it please send email to  info@amberqueenstore.com

There are two delivery methods are available at this time:

1. Lithuanian post.
2. UPS

Items you purchased are dispatched 2-3 business day after we receive payment. Some times it can take longer time if the item need to be manufactured.

This depends on your location. Usually it takes from 5 to 15 working days with Lithuanian post services and up to 3 working days with UPS

Yes, we provide tracking number for every parcel.