Is Amber Queen registered company?

Yes, Amber Queen registered in Lithuania as UAB “Amber Queen” (Registration number: 302567582)

Do you have physical store or you selling online only?

We have several physical stores in Lithuania and Latvia.

Can i visit your physical store?

Yes, you are welcome to visit our beautiful stores bellow is addresses where to find them:

Vilnius – Didzioji str. 7, LT-01128

Klaipeda – Turgaus str. 3, LT-91247

Riga – Kramu str. 4. LV-1050
Riga – Vaļņu iela 23

Do you manufacture jewelry that you selling or just resell?

All jewelry that we sell is manufactured on our Amber Jewelry factory in Klaipeda.

Can i visit your Amber factory?

Yes, we arrange interesting excursions to our amber factory, so people will see where our amber jewelry is born.

How can i pay for Amber Jewelry on your website?

We have several payment options:

  1. You can pay directly to our Lithuanian bank account, specifying your order number in payment purpose field.
  2. You can pay with your Credit or Debit Card using PayPal payment gateway.
  3. You can pay from your PayPal account balance.
Is my transactions secure?

Yes, we using SSL to encrypt connection and protect all transactions that you make on our website.

Are planning to add some other Payment Options in the future?

We definitely will add more payment options in the future, if you have any suggestions about it please send email to  info@amberqueenstore.com

Which delivery methods are available?

There are two delivery methods are available at this time:

  1. Lithuanian post.
  2. UPS
When items i purchased are dispatched

Items you purchased are dispatched 2-3 business day after we receive payment. Some times it can take longer time if the item need to be manufactured.

How long it takes for my purchase to arrive?

This depends on your location. Usually it takes from 5 to 15 working days with Lithuanian post services and up to 3 working days with UPS

Do i get tracking number for my parcel?

Yes, we provide tracking number for every parcel.